Augmented and automated operation tools that power every AVATARé product.

OpsTec IQ is the operations and intelligence layer inside the AVATARé platform stack. It provides the AI agents, workflow automation, content management, learning infrastructure, and human-in-the-loop governance that every AVATARé product draws from to operate efficiently in regulated environments.

Request a Meeting

9

Capability domains inside OpsTec IQ

3

Products currently drawing from OpsTec IQ

AI

Native AI agents and skills engine built in from day one

HIL

Human-in-the-loop governance for every regulated workflow

What OpsTec IQ is

AI automation built for regulated environments, not just demos.

The gap between an AI demo and a working AI deployment is wider than most companies expect. Generic AI tools do not understand regulated environments, act without appropriate guardrails, and require significant configuration before they are useful in production. OpsTec IQ was built for deployment from the start.

Beyond AI and automation, OpsTec IQ also carries the content management, online learning, and organizational onboarding capabilities that AVATARé products use to train users, manage content at scale, and onboard new markets without rebuilding those systems for every product.

OpsTec IQ powers employees and software, not just one product.

Unlike FinTec IQ or InsurTec IQ, which provide domain-specific infrastructure, OpsTec IQ is a horizontal layer that runs underneath all three AVATARé products simultaneously. Every workflow, every AI agent, every piece of automated content delivery across the product stack draws from OpsTec IQ.

Currently powering

Benefits Paid, TeamSpend, and Settled IQ all draw from OpsTec IQ for workflow automation, AI-assisted processing, and operational intelligence. It is the most broadly used platform layer in the AVATARé stack.

Platform capabilities

Operations, AI, and intelligence.
9 domains.

OpsTec IQ is organized into two groups of capabilities: core operations and AI automation domains, and the content, learning, and onboarding domains that came from AVATARé's education technology work. Both groups are active infrastructure inside the platform today.

9

Active capability domains

Domain 01

AI Agents

Configurable agents that handle defined tasks autonomously. Each agent operates within a set of instructions and rules that determine when it acts and when it defers to a person.

  • Task agents
  • Rule-based execution
  • Deferral logic
  • Multi-agent orchestration

Domain 02

Workflow Automation

End-to-end automation for repeatable business processes. Connects to existing systems and runs without manual handoffs between steps.

  • Process mapping
  • Step automation
  • System connectors
  • Trigger management

Domain 03

Human-in-the-Loop Governance

A review and approval layer that defines which decisions AI handles autonomously and which require human sign-off. Required for regulated industries and high-stakes workflows.

  • Approval routing
  • Decision thresholds
  • Audit trails
  • Override controls

Domain 04

Skills Engine

A configurable library of AI capabilities organized by function. Skills are built on a model of instructions, examples, and rules. Add or modify without rebuilding the underlying agent.

  • Skill library
  • Instruction sets
  • Example training
  • Role-based config

Domain 05

Operational Intelligence

Dashboards, reporting, and data surfacing tools that give operators visibility into what is happening inside their product deployments in real time.

  • Real-time dashboards
  • Automated reporting
  • Anomaly detection
  • Ops analytics

Domain 06

Content Management

A CMS layer for managing structured content across products and programs. Supports page templates, component libraries, and content versioning for organizations that publish at scale.

  • Page templates
  • Content versioning
  • Component library
  • Role-based publishing
  • Multi-channel delivery

Domain 07

AI Toolkit

The externally deployable AI platform built on top of OpsTec IQ. Available to organizations that need to automate workflows and surface intelligence without building AI infrastructure themselves..

  • Business AI agents
  • Dept automation
  • Industry config
  • HIL controls

Domain 08

Online Learning and Assessment

Course delivery, digital assessment, grading automation, and curriculum management for programs, district administrators, and institutions that need compliance-aware education tools.

  • Course delivery
  • Digital assessments
  • Curriculum mgmt
  • Standards alignment
  • Progress tracking
  • AI-assisted grading

Domain 09

Onboarding and Training

Structured onboarding flows, training programs, and certification pathways for new markets, channel partners, and end users. Built to reduce time-to-active across every AVATARé product deployment.

  • Onboarding flows
  • Training programs
  • Certification paths
  • Partner enablement
  • Completion tracking

Programs

How OpsTec IQ capabilities reach specific markets.

OpsTec IQ runs underneath every AVATARé product. Its capabilities surface in each program differently, from automating claims workflows inside Settled IQ to onboarding sports organizations into TeamSpend to managing training content for compliance-heavy benefit programs.

Benefits Paid

Voluntary Benefits

AI agents and workflow automation handle payment routing, schedule management, and exception processing without manual intervention.

Benefits Paid

Workers Compensation

Automated claim status tracking, document processing, and timeline enforcement keep settlements moving on schedule.

Benefits Paid

Class Action Payouts

Structured onboarding flows get law firms and administrators up and running fast. Automation handles fund tracking and disbursement status at scale.

TeamSpend

Sports Officials

Onboarding flows get associations and officials onto the platform quickly. AI handles recurring payment schedules and anomaly detection.

TeamSpend

NIL and College Athletics

Compliance documentation, reporting automation, and audit trail generation are all handled by OpsTec IQ infrastructure inside TeamSpend.

Settled IQ

Auto Glass Advocates

AI-assisted anti-steering detection, claims intelligence, and automated AOC processing run on OpsTec IQ. Human reviewers step in only when the system flags a decision for oversight.

Enabled by Powers

OpsTec IQ operates on the AVATARé Powers layer. The legal and banking foundation makes every automated workflow compliant by design.

Sponsor Banking

Fiduciary Powers

Trustee Powers

Money Movement Powers

Lending Powers

Work with us

Want to understand how OpsTec IQ fits into a specific solution?

The best way to understand how the platform stack works in practice is to walk through a specific product or deployment with our team.

Request a Meeting

Vertical SaaS infrastructure. Platform / Product / Program / Powers. Founded 2022, North Logan, Utah.

Platform

Products

Company

© 2026 AVATARé. All rights reserved.

North Logan, Utah · avatare.com